Terms and Conditions

Last updated: 01.08.2025

These Terms and Conditions (“Terms”) apply to your use of Profiberg, operated by TEST COMPANY LLC, located at [address]. For all inquiries, you may contact us at [email_address] or by phone at [phone_number]. By accessing this website or placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not accept them, please do not use the website.

1. Products and Usage Disclaimer

Products sold by TEST COMPANY LLC are intended for industrial, commercial, or professional use. These include, but are not limited to, fibre laser markers, CO2 laser tubes, diode laser engravers, laser emitters, control systems, mechanical accessories, and various technical components. These products may pose safety risks if used improperly. It is your responsibility to ensure that you or your technicians are qualified to install and operate such equipment in accordance with applicable safety regulations. Misuse may lead to injury, fire, equipment damage, or legal consequences. TEST COMPANY LLC is not responsible for any damage, loss, or injury resulting from improper use, installation, or unauthorized modification of products.

2. Orders and Payment Terms

All orders must be paid in full prior to shipment. Orders will only be processed once full payment is received and confirmed. Accepted payment methods include bank transfer (SWIFT or SEPA), credit or debit card, PayPal, Wise, Revolut Business, or other local payment solutions if offered. Prices listed on the website are exclusive of VAT, customs duties, or local taxes unless otherwise specified. You are responsible for covering any import fees, taxes, or banking charges associated with the transaction. We reserve the right to cancel or refuse any order at our discretion.

3. Warranty

Products sold by TEST COMPANY LLC are covered by a limited manufacturer’s warranty, typically between 1 and 6 months, depending on the product category. The warranty covers manufacturing defects only. It does not cover damage caused by improper use, incorrect installation, unauthorized repair attempts, modification, wear-and-tear, or power surges. Warranty claims must include your order number, product serial number if available, a clear description of the issue, and photos or video evidence. Approved warranty claims may result in a replacement part, repair, or product exchange, depending on the circumstances.

4. Technical Support

We provide general technical support through email or message channels, including product documentation and setup guidance. However, we do not offer on-site installation, machine configuration, or integration with third-party software or hardware. We do not provide firmware updates, custom configuration, or custom programming. For advanced technical needs, we recommend consulting a qualified local technician.

5. Intellectual Property

All content appearing on Profiberg, including product information, images, text, documentation, and design elements, is the property of TEST COMPANY LLC or its licensors. You may not reuse, reproduce, or distribute any content from this site without our written permission.

6. Limitation of Liability

To the maximum extent permitted by law, TEST COMPANY LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of its products or services. This includes, but is not limited to, loss of business, data, profits, or personal injury. Our total liability for any claim related to a product shall not exceed the purchase price paid for that product. This limitation applies regardless of the cause of action, including negligence or breach of contract.

7. Compliance and Export Regulations

Some products sold by TEST COMPANY LLC, including laser systems, high-power electronics, and software-controlled components, may be subject to export control laws in the European Union, the United States, or other regions. By purchasing from our website, you confirm that you are not located in, or doing business with, a restricted country or individual. You also agree not to export or re-export any item in violation of applicable laws. It is your responsibility to ensure compliance with all local, national, and international laws related to the import, installation, and use of the products you purchase.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of [country of jurisdiction]. Any disputes arising from or relating to these Terms shall be resolved in the courts of [jurisdiction of city or region], unless otherwise required by mandatory consumer protection laws in your country.

9. Changes to Terms

TEST COMPANY LLC reserves the right to update or change these Terms at any time without prior notice. By continuing to use the site, you agree to be bound by the latest version of the Terms.

10. Contact Information

For questions, warranty requests, returns, or other inquiries, please contact:

TEST COMPANY LLC
[address]
Email: [email_address]
Phone: [phone_number]